Transcom is active within outsourcing of Customer
Relationship Management (CRM) and Credit Management
Services.
Today the company has mor than 22,500 employees and conducts a global operation in 29 countries.
The company provides CRM solutions for companies in a wide range of industry sectors including telecommunications and e-commerce, travel & tourism, retail, financial services and utilities. Transcom offers its clients a broad array of relationship management services including inbound communication, telemarketing and outbound, administrative tasks, web servicing, CRM consultancy services, contract automation, credit management services, legal service and interpretation services. Client programs are tailor-made and range from single applications to complex programmes, which are offered on a country specific or international basis in more than 30 languages.
Kinnevik holds 44.6% of the votes and 22.3% of the capital in Transcom.
| Key data (EUR million) |
Jan-Jun
2010 |
Jan-Jun
2009 |
| Revenue |
295.8 |
280.6 |
| Operating profit (EBIT) |
8.0 |
14.2 |
| Net profit |
5.7 |
11.5 |