"Transcom WorldWide S.A. continues to expand by starting up its first call center in Latvia. "Our fast growth is proof that our strategy to offer large companies, both national and multinational, a complete high quality customer service, is successful", says Vigo Carlund, CEO of Industriförvaltnings AB Kinnevik and Transcom Worldwide S.A.
Transcom WorldWide has today 6,500 employees and is represented in 14 countries throughout Europe and Africa; Austria, Denmark, Estonia, Finland, France, Germany, Italy, Luxembourg, Morocco, the Netherlands, Norway, Spain, Sweden and Switzerland.
Transcom WorldWide, with headquarters in Luxembourg, is a subsidiary of the Swedish Industriförvaltnings AB Kinnevik, but will in a short period of time be dividended out to the shareholders and thereafter be listed separately. The company handles customer services for consumer intensive companies in various industries like telecommunication, travel , entertainment, energy and finance and insurance. Transcom WorldWide offers clients a broad array of traditional and emerging relationship management services, including inbound and outbound calls, Interactive Voice Response, Internet services, e-mail processing and broadcast fax.
Stockholm, May 25, 2001
INDUSTRIFÖRVALTNINGS AB KINNEVIK
For further information:
Vigo Carlund, CEO Transcom WorldWide S.A., + 46 8 562 000 00
The following files are available for download: